MISTRAS strives to provide a positive work environment
that values excellence in safety and quality, free from
discrimination and harassment. Every MISTRAS employee
plays a part in our Company’s success and making this a
great place to work. We are committed to a work place
where all employees are free to raise issues, concerns
and questions for the improvement of our operations and
work environment. Safety is the overriding priority in
everything we do; all duties critical to safety, quality,
and environmental protection are carried out in
compliance with all requirements and with personal
accountability.

The Quality Manager will coordinate all activities
required to implement and maintain divisional Mistras QA
Program compliance; provide quality training, utilize
quality and continuous improvement tools; audit, review,
and upgrade the effectiveness of the quality system
through the use of internal and external audits, customer
complaints, corrective actions, etc.; work as a team
member toward continuous improvement of production
processes and procedures; work with customers to define
their quality needs and translate those needs into
features that can be improved, controlled and assured by
the operations team.

MAJOR RESPONSIBILITIES/ACTIVITIES:

• Implement, maintain and enhance the Quality Management
System.
• Manage the Nonconforming Material process and performs
data analysis.
• Manage the Corrective Preventive Action Request process
and performs data analysis.
• Review and approves contracts, purchase orders, job
travelers and work instructions.
• Answer customer questions, provide records, records,
document customer feedback.
• Manage the approval of suppliers, procurement of
quality items and services.
• Manage the personnel qualification and certification
process, maintaining records, working with Level III
certifiers.
• Contribute to the implementation of new procedures
within the company.
• Ensure changes to the Quality Management System are
documented by either revising the affected documents or
reviewing the revised documents.

MINIMUM REQUIREMENTS:

• Several years of quality related experience with a
strong exposure to NDT
• Superior written and verbal communication skills
• Proficiency in Microsoft Office applications
• Group facilitation skills
• The ability to solve problems
• Ability to work with minimal supervision
• The successful candidate must be able to deal with
diverse work groups and work overtime as needed.

ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.

This job description reflects management's assignment of
essential functions; it does not prescribe or restrict
the tasks that may be assigned.

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