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Bachelors Degree from "The University of Texas at Arlington" in Business Management.

JP MORGAN CHASE, Fort Worth, Texas
Senior Lead Reconciliations Analyst
July 2009 to Present
• Use accounting practices to reconcile loans assigned in a daily portfolio to identify that the correct funds are applied to the borrowers or bank reserves, and the correct non recoverable funds were reclassified to loss reserves.
• Use pivot tables and T- Charts to locate funds to apply to the correct Payee Codes on the balance sheet.
• Provide my Supervisor with daily reports from the team’s analyst production to ensure a daily goal of 15 manually processed loans to be at 100% are met in timely manner.
• Perform daily Quality Assurance duties on reconciled loans processed by the analyst conducted on 100% of each team analyst loans to avoid audit issues.
• Host training sessions to coach, and train innovative techniques to the analyst to create double checking methods eliminating processing errors.
• Create check requests after loans were reconciled for reinstated or paid in full loans to submit to the check processing center for borrower refunds.
• Write policies and procedures, and created flow charts to make smooth quick transitions, to ensure that the collecting of documents reduced time spent on the overall claims filing process.
• Collect supporting documentation to validate expenses to process claims with the federal Housing Administration, Fannie Mae, Freddie Mac, and Private Investors.
• Worked in the mortgage loss mitigation and short sales department pre-underwriting loans for 1.5 million dollar portfolios while working in liaison with attorneys and realtors to resolve customer delinquencies.

Fed Ex Freight, Fort Worth, Texas
Dock Worker
April 2014 to August 2014
• Performed freight handling duties using a forklift, pallet jacks and hand trucks.
• Verified documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
• Secured freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
• Recouped and repaired damaged freight when necessary.
• Verified and completed required documentation and reports.

CITIGROUP, Irving, Texas
Late Stage Collections Agent
February 2008 to July 2009
• Help supervise, coach, and train new employees with questions with customer accounts.
• Collect and processed past due payments into the company database to reduce overall credit card delinquency.
• Help assist customers with their billing statements while analyzing their account information to determine the appropriate course of action to maximize debt reduction.
• Handle escalated calls transferred by front in collections agents to resolve customer complaints.

GREAT NOTIONS INC, Dallas, Texas
Shipping and Receiving & Inventory Manager
February 2006 to February 2008
• Train existing employees the inventory process for cross training purposes.
• Operate forklifts, hand trucks, pallet jacks, to move, load, arrange, rearrange and unload freight.
• Organized and controlled the warehouse inventory.
• Assist co-workers to assemble products to ensure quality, and to finish before the deadline.
• Receive incoming data to verify accuracy of shipment.
• Inspected shipment for damages and defects; record discrepancies.
• Traced lost shipments and/ or customer claims of lost shipments.
• Maintained department database, prepared routine reports, and file.

Caterpillar, Irving, Texas
Machine Operator & Stocker.
October 2005 to February 2006.
• Utilized heavy equipment, reach trucks, sit-down forklifts and overhead cranes.
• Performed material handling and warehousing functions as required.
• Order filled, processed, stored/ picked parts, materials, equipment and supplies.
• Loaded and unloaded freight trucks.

Tedco Inc, West Monroe, Louisiana
Chemical Operator & Quality Control
March 2002 to July 2005.
• Fill in supervisor of 15 employees with the absence of the current supervisor.
• Trained new employees on how to manufacture company products.
• Operated and monitored the machines meters to gauge the temperatures while maintaining 100% quality of the chemical products.
• Mixed, measured, and weighed raw chemicals into the machines maintaining 100% quality of the chemical products.
• Closed down and cleaned the plants machinery maintaining a clean and safe work environment.

I am looking for an entry level position.