CHARLES D. DUTKEVITCH
OBJECTIVE
Seeking F/T position from an employer who places customer service above all else and who can utilize my talents professionally and proficiently.
SKILLS AND KNOWLEDGE
§ Analog/Digital Electric Fundamental§ Trouble Shooting and Problem Solving§ Highly computer literate (Practical knowledge in Word, Excel, Access, AutoCAD, Explorer, Internet etc…)§ Customer Service and Quality ControlWORK EXPERIENCE
Nov. 1999 - Present AFLAC-Fresno Region Fresno, CASales Associaten Providing employee benefits and customer service to local area businesses. n Prospecting and establishing own work schedulen Provided PC tech support to other Sales AssociatesFeb. 1996 – Nov. 1999 American Metals Fresno, CACAD Operator , Inventory Control, Quality Control, Customer Service, Production Manager, Inside Sales Representativen Utilizing CAD produced mechanical drawings from details to program CNC Plasma Cutter for accuracy, usage of raw material, and operator efficiencyn Maintained inventory by making adjustments in the local databasen Scheduled work load for six CNC operatorsn Enforced and Monitored Quality Control standards in produce parts cut by CNC Machine.n Provided customer service, resolved problemsn Provided PC helpdesk support and maintenanceApr. 1991 - Present California Air National Guard Fresno, CAStaff Sergeant, NDI Technician/Photo-Sensors Maintenance Specialistn Nondestructive Inspector- utilize Eddy current, Ultrasonic, XRAY, Penetrant, Magnaflux to locate defects in aircraft parts and support equipment. Analyze engine oil sample with a spectrometer to indicate trends in oil consumption and wear metals. Input data for maintenance scheduling and engine oil trend analysis.n Train subordinate members on NDI techniques and military standardsn Trouble shoots and repairs various avionics photo sensor equipment utilizing Oscilloscope and bench test modules.n Read electronic schematics and applied electronic fundamentals to identify malfunctions in the avionics equipment.n Support shop PCs1992 - 1995 Veteran’s Medical Center Fresno, CAEngineering Workstudyn AutoCAD r 12 to draft various architectural, mechanical, electrical asbuilt drawings and details. n Typed orders and edited specifications with Word and Excel. Maintained drawing files, produced blue prints, and took care of office needs.n Provided PC support for engineering PCs
EDUCATION
May 1999 US Air Force Pensacola, FLTechnician Nondestructive Inspection Specialistn nondestructive techniques (86 hrs)1994 1995 Fresno City College Fresno, CAJunior, General Ed.n General Education, AutoCAD, Drafting, Turbo C++Jul.-Aug. 1995 US Air Force Fresno, CAAirman Leadership School/Quality Trainingn Quality Awareness, Team Tools and Techniques, Communication and Management Skills, Writing Skills (86 hrs)Jul.-Aug. 1994 US Air Force Fresno, CAApprentice Nondestructive Inspection Specialist§ Honor Graduate Nondestructive techniques (432 hrs)1992-1993 California State University, Fresno Fresno, CASophomore, Electrical Engineeringn Calculus, English, Chemistry, Biology, Pascal, Fortran1991-1992 US Air Force Denver, COApprentice Photo-Sensors Maintenance Specialist n Recon/Electro Optical Sensorsn Electronic Fundamentals (1054 hrs)
REFERENCES
Available upon Request
837 W. ANDREWS • FRESNO, CA 93705
PHONE 5592431874-• FAX 5592431874 • E-MAIL CDUTKE@PACBELL.NET