Business Development Manager

• Position Summary:
The office currently generates approximately $65mm/yr in revenue from standard inspection, in various industry segments in the NDT market. While Houston has shown tremendous growth in last 7 years, future increased growth expectations from Mistras Service Group will require a higher level of management expertise and sales skill to assist the Regional Sales Effort in maintaining its growth goals. A more structured approach and a higher level of customer contact along with management of the present and future sales effort is necessary to provide innovative solutions, reduced customer cost and the delivery of higher value, to enable the beginning of a transition from standard NDT to the "higher-end/higher margin" services provided by Mistras NDT, PdM and Engineering services.

In an opportunistic market we want to capitalize on the future growth and higher margin potential that will be the basis for our advanced NDE service blend goal of 70/30 – not simply taking calls and deploying crews. The basis of this position is to add a seasoned, mature individual to assist the sales effort in pursuing high return prospects, capitalizing on the advance service offerings while simultaneously upselling this blend to current and future evergreen clients. Additionally, through innovative solutions and full service offerings, savings can be realized by the customer while margin improvements are still accomplished by MISTRAS. This position will be tasked with helping to develop, implement and promote specific methodologies related to the Oil and Gas market such as mechanical integrity, key performance indicators and other technical solutions as determined by management.
This position will ensure we continue our forward-thinking, innovative style. It is imperative that this position emulates those strengths to other divisions and regions throughout Mistras thus strengthening the company as a whole. The end game, is that we will be better positioned – even in a lower revenue market – for high, profitable, advanced relationships with our existing and ever-growing customer base.
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• Major Responsibilities/Activities:
• Based in LaPorte, this position will report directly to the Vice President of Services Sales and Marketing, with secondary reporting to the Gulf West Regional Manager and LaPorte General Manager. Since the day to day office and support will be administered by LaPorte, a close working relationship with the local management effort is essential.
• All Business development activities in the Houston area, with an eye towards regional representation.
• Have a full understanding of the entire MISTRAS Technology offering.
• Identify technology and business development needs to help develop methodology and secure desired contracts.
• Monitor customer satisfaction level with services being provided.
• Key customer account management, building of strong relationship with top customer base and prospecting for new key evergreen accounts.
• Further development of up-selling advanced service blends with existing evergreen base activities within the current customer base.
• Close coordination with VP Sales and Marketing on corporate accounts and key regional accounts.
• Hands-on management, direction, oversight and involvement with the regional sales effort.
• Aid in developing of pricing strategy for the area.
• Represent Mistras. at all trade shows, professional meetings and industry forums as deemed appropriate by regional/executive management.
• Specific Business development or re-development should include but not be limited to. ABS Vessel inspections and surveys. Boiler Inspections, Turbine inspection, In house shop work, Refinery and Chemical plant Evergreens, Pharmaceuticals, Above Ground Storage Tank inspections etc…

Minimum Requirements:
• High School diploma, Undergraduate degree a plus.
• Minimum of 5 years of NDE experience
• Minimum of 5 years experience in Sales and Marketing
• Valid Driver’s License
• Travel between 20-60%
• Microsoft Office suite (word, ppt, excel etc.)
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.