Curtiss Wright Nuclear
Technical Support Specialist
This job is closed
NDT.org Job Number: 61719 * Please reference NDT.org Job Number on all correspondence
Company: Olympus Scientific Solutions
State: TX Texas
Country: United States
Webster, TX - The Technical Support Specialist will provide technical product support and training to customers over the phone and in person. EOE Minorities/Females/Veterans/Disabled


Job Duties:
* Provide primarily post-sales technical product support and training to customers over the phone and in person.

* Provide application, product demonstration, and training support for the sales, services, and rentals departments.

* Work directly with sales representatives to identify and support sales opportunities and product demonstrations.

* Respond to all customer phone calls and e-mails in a timely manner. Schedule necessary customer visits via Product Manager/ Regional Technical Sales/Sales Reps.

* Schedule necessary customer visits based upon direct customer interaction.

* Support customer supplied sample evaluations in the Houston office.

* Provide and suggest Technical enhancements to existing Olympus instrumentation.

* Attend applicable seminars and conferences to stay current on NDT methods.

* Publish internal application notes for distribution to the internal sales network.

* Engage in local ASNT meetings and present technical papers on Olympus technology or applications techniques.

* Travel throughout USA with occasional travel to South America, Latin America and Canada.
Skills:
(ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED)

* High School Diploma is required. Associate's or Bachelor's Degree in Science, Engineering or other applicable technical field is preferred.

* Minimum of 1 year in Ultrasonic and/or Eddy Current instruments or Inside Sales is required.

* Technical training experience is a plus.

* Must have excellent verbal and communications skills.

* Must be able to travel, up to 25%.

* Must be skilled with computer applications (MS Office – Word, Excel, etc.).

* Must be able to travel internationally as needed.
Mistras Group