Mistras Group
Field Service Technician
This job is closed
NDT.org Job Number: 67984 * Please reference NDT.org Job Number on all correspondence
Contact: Brian Ruether
Phone: 8552286649
Company: Avonix Imaging
State: MN Minnesota
Contact: Brian Ruether
Country: United States
Length: Permanent
About Us:

Avonix Imaging is a high-technology company providing world-class industrial X-ray and CT (computed tomography) imaging services and equipment. Avonix Imaging is committed to exceeding our client’s expectations in the quality of products provided and the customer-centric way in which it is done.

Avonix Imaging also provides custom X-ray imaging and computed tomography systems of its own design and manufacture, as well as standard systems from Nikon Metrology. Our combination of custom design, and industry leading technology from Nikon, places Avonix in an industry-leading position.

Position Summary:

Avonix Imaging has an opening in our Maple Grove, MN facility for a Field Service Technician. The Field Service Technician will report to the Field Service Manager and is responsible for integration, installation, maintenance, training and telephone support related to industrial X-ray imaging equipment.
Skills:
Areas of Responsibilities:

Will include, but are not limited to the following:

Assist in mechanical and electrical integration of new systems at the Avonix factory
Provide installation services of Avonix and Avonix represented equipment at the customer site
Perform system alignments and qualification tests in-house and at customer sites
Provide basic operator training in conjunction with equipment installation
Provide maintenance training to customers upon installation
Diagnose and repair of industrial x-ray equipment and related components including electrical distribution, high voltage generators, demountable x-ray tubes, motion control systems and software.
Provide direct technical assistance to customers via the phone and onsite visits
Work directly with the customer to coordinate installation and training logistics
Quote maintenance contracts and repair requests
Build and maintain relationships with customers
Maintain Avonix in-house equipment
Other duties as assigned

Required Knowledge, Skills, and Abilities:

Thorough knowledge of electronics and electrical systems
Ability to diagnose and repair industrial X-ray imaging equipment and related components
Strong understanding of industrial X-ray imaging systems and components
Ability to effectively communicate with Avonix employees, customers and members of management in a professional manner
Ability to provide technical solutions to customers with a high degree of professionalism
Willing and able to travel up to 60% of the time, ability to travel on short notice and, the travel may be domestic or international
Strong computer skills
Self motivated and well organized

Experience and Education:
A two-year technical degree or equivalent in electronics of electrical technology
Five years experience related to industrial X-ray service

Certificates, License, Registrations:

Valid drivers license and ability to be insured
US Citizen, Green Card holder, or equivalent
Valid passport and ability to travel outside of the United States
Evident Ultrasonic Inspection Equipment