Position Purpose

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The purpose of the Operations Coordinator is to support all operational departments by service order set-up, timesheet entry, paperwork validation and various other responsibilities to ensure accurate and timely payroll entry and client invoicing.

Duties and Responsibilities

* Perform the ADP time entry and project coding for all operational employees in preparation for manager approval, with absolute assurance over data submission, coding accuracy, and correct application of the Collective Bargaining Agreement.
* Perform quality control review of all field documentation including but not limited to timesheets, reader sheets, customer specific backup, and other required paperwork to support documentation is correct for invoicing per company and client requirements.
* Weekly entry into SAP Fiori of all billable items including labor and materials to ensure all billing is captured accurately and the correct client rates are applied.
* Timely client submission of all invoices per client requirements including via mail, email, and client portals. Validation of submission and acceptance of all invoices by clients.
* Coordinate and assist with service order set up requests by validating current service order, requesting new service orders per Company SAP guidelines; working with the Shared Services team for timely service order issuance.
* Responsible for the generation of simple project data reports upon the request of management or clients.
* Other clerical duties as required including but not limited to maintaining files, copying, scanning, and other required duties.
* Follow and enforce Company policies at all times.
* Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally
* Enforce and abide the requirements of safe operation and personal safety using required Personal Protective
* Equipment and Safe Practices per company policy
* Perform all other duties as assigned.

Knowledge and Skills

* Must have working knowledge of MS Office Suite of products.
* Ability to review and understand field paperwork and how it relates to client contract and billing requirements.
* Ability to data mine and apply root-cause analysis.
* Detail orientated, and deadline driven.
* Strong organizational, multi-tasking, and problem-solving skills.
* Effective communication skills, both verbal and written, to diverse groups of people.
* Diligent and assertive, with good inter-personal skills, maintaining a positive can do attitude.
* Ability to effectively communicate ideas and suggestions professionally.
* Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current. processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
* Ability to develop constructive and cooperative working relationships with others, and maintaining them over time.
* Firmly adheres to the values and ethics of Applus+ and JANX. Exhibits honesty, discretion, and sound judgment

Education and Work Experience

* Minimum 2 years of applicable experience in invoicing and/or timesheet entry.
* Experience with SAP Fiori highly preferred.
* Experience working in a unionized environment preferred.
* Associates Degree required.
* Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.