Posted: 12/31/2014 8:50:04 AM
This job is closed
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Acuren Inspection, Inc.
With 90 locations throughout North America, Acuren
Inspection, Inc. is the leader in Nondestructive Testing
(NDT). Providing a wide range of services in many
industries including: Oil and Gas, Petrochemical,
Pipeline, Power Generation, Pulp and Paper, Construction,
Fabrication, Automotive, and Aerospace. Inspection is our
history and our focus for growth. We are a Rockwood
company, the worldwide leader in NDT service and
technology with over 3,000 technical professionals in
Acuren, Hellier NDT Training, and Sperry Rail Service --
NDT firms run by NDT people!
JOB TITLE: Operations Manager
LOCATION: Birmingham, AL Division
MANAGER: Regional Manager
DIRECT REPORTS: Minimum of ten (10) personnel
Internal job posting # 3221
The position will assume responsibility for all of
operations; scheduling; managing of employees; customer
services for clients; budgeting and quoting; quality and
safety compliance for the Birmingham, AL division.
Project Planning- Coordinate and plan all
projects. Complete pre-job packet. Verify proper work
scope and Purchase Orders are in place with applicable
procedures (or at least an Inspection and Test plan) made
known to the crew. Work with Safety Manager to complete
Pre-job Assessment for each project. Coordinate all
project logistics including travel, lodging, airfare,
Maintain Project Schedule and attend
manning/scheduling calls to effectively coordinate the
loaning out of personnel and the borrowing of resources
Properly equip projects with personnel
equipment. Use Purchase Orders to effectively keep costs
well documented and placed in their proper month.
Day-to–day scheduling of inspection
Communicate all Service Calls to Office
Maintain Job Log.
Work with Office Manager to ensure
billing. Verify all hours worked and charged to customer
Work with QA/QC Manager to ensure
properly certified for the assignment at hand.
Customer Satisfaction-follow -up
ensure client is pleased with the service provided.
Handle customer e-mails and phone calls
professional manner to ensure their satisfaction.
Submit quotations to customers as needed.
Career Path Development of Field
including annual reviews. Ensure employees maintain a
professional appearance. Document any personnel issue
that may lead to disciplinary action. Treat all employees
with honesty and fairness.
Maintain appearance and operability of
all assets including rolling stock. This includes keeping
an inventory of all assets and verifying that all
equipment is in calibration.
Maximize equipment and labor utilization;
than 92%.Maintain utilization log.
Maintain current NDT certifications and
level III certification in all disciplines.
Set a HIGH STANDARD for Service and
Perform other duties assigned by manager.
o Lead by example
o Practice activities and actions that are
o Delegate work and provide guidance to the team
o Lead an environment that embraces Standards of
o Create standardized work processes
o Create an atmosphere of trust and respect
o Communicate leading change with the vision of the
• Employee Relations:
o Coach/mentor Team Members
o Set stretch goals for the team daily
o Perform training sessions
o Assist in job interviews and integrating team
members into the site
o Motivate others to obtain full potential
o Assist in performance evaluations
• Education and Experience
o Minimum of 5 years in managerial role, preferably
in NDE Industry or other heavy industrial environment
o Bachelor Degree in Business Administration or
o Demonstrated knowledge of business management
o Able to contribute effectively to team
Acuren Inspection, Inc. is an equal opportunity employer
where employment is based upon personal capabilities and
qualifications without discrimination because of race,
color, religion, gender, age, national origin,
disability, veteran status or any other protected
characteristic as established by law.