Mistras Group
Regional Ops Manager
This job is closed
NDT.org Job Number: 63477 * Please reference NDT.org Job Number on all correspondence
Contact: X-Ray Industries
Company: X-Ray Industries
State: VA Virginia
Contact: X-Ray Industries
Country: United States
Length: Permanent
Position Purpose:
* Directs, coordinates and has responsibility for all activities within their business unit, provides the leadership and supervision consistent with company strategic initiatives and core values. Conduct analysis of management and operational needs. Assist senior management in developing, interpreting, and implementing company policies and procedures for performing company functions.

Duties and Responsibilities:
* Responsible for Profit and Loss (P&L) performance of assigned operation.
* Leads strategic planning process for the business unit.
* Prepares the quarterly operating budget.
* Manages business operations utilizing the Company's business metrics.
* Responsible for recruitment, selection, evaluation and retention of staff. Utilizing XRI's targeted selection procedure, Performance Management Process, and Guiding Principles.
* Analyzes and maintains the optimum level of skill and mix of employees.
* Responsible for building and maintaining customer relationships.
* Responsible for building and maintaining employee morale.
* Develop and promote quality & safety policies and procedures.
* Reviews production and operating reports to ensure efficient operations.
* Makes recommendations for purchases, modifications, renovations of plant and equipment to the President of X-Ray Industries for inclusion in the annual capital budget.
* Regularly reviews aged accounts receivable and follow up with delinquent customers.
* Maintains information about financial status of customer and status of collection efforts and regularly communicates information to Operations Manager.
* Perform all other duties as assigned.

Supervisory Responsibilities:
* Maintain staff by recruiting, selecting, orienting, and training employees.
* Maintain a safe, secure, and legal work environment for all staff ensuring all company policies are being followed.
* Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources.

Knowledge and Skills:
* An understanding of nondestructive testing processes.
* Ability to build and maintain professional customer relationships.
* Accepts leadership responsibilities.
* Possess excellent communication skills to convey information to customers and colleagues effectively.
* Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
* Knowledge of MS Office suite.
* Business management skills in; team development, project management, negotiating and finance.
* Customer service driven, detail orientated, professional, upbeat, energetic, takes initiative, dependable, takes pride in work.
* Firmly adheres to the values and ethics of X-Ray Industries. Exhibits honesty, discretion, and sound judgment.

Education and Work Experience:
* Bachelor Degree with related experience; or ten years related experience and/or training; or equivalent combination of education and experience.
* Must have excellent written and verbal communication skills and the ability to maintain confidentiality.

X-Ray Industries, an Applus+ company, is a well-established non-destructive testing service provider in the Aerospace industry. With over 75 years of experience, X-Ray Industries is the oldest, most-established NDT provider, offering a broad range of testing and inspection capabilities.

State/Country: North America,--Virginia
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