Tecscan
Director of Training
This job is closed
NDT.org Job Number: 63761 * Please reference NDT.org Job Number on all correspondence
Contact: X-Ray Industries
Company: X-Ray Industries
State: MI Michigan
Contact: X-Ray Industries
Country: United States
Length: Permanent
Position Purpose:
Directs, coordinates and has responsibility for all activities within the business unit, provides the leadership and supervision consistent with company strategic initiatives and core values. Conducts analysis of management and operational needs. Assist senior management in developing, interpreting, and implementing company policies and procedures for performing company functions.

Duties and Responsiblities:
* Responsible for Profit and Loss (P&L) performance of assigned operations.
* Leads strategic planning process for the business unit.
* Builds market position by calling on new customers and securing business with current customers.
* Determines, defines and negotiates contracts for NDT training, consulting and inspection services.
* Prepares the quarterly operating budget.
* Ensures labor utilization for TCSG team by securing short and long term contracts.
* Manages business operations utilizing the Company's business metrics.
* Responsible for overall operation of training center, including but not limited to, course contents, internal and external marketing of courses, ensuring appropriate instructors are certified deliver NDT courses.
* Analyzes and maintains the optimum level of skill and mix of employees.
* Responsible for building and maintaining customer relationships.
* Develop and promote quality & safety policies and procedures.
* Makes recommendations for purchases, modifications, renovations of plant and equipment to the EVP of X-Ray Industries for inclusion in the annual capital budget.
* Regularly reviews aged accounts receivable and follow up with delinquent customers.
* Maintains information about financial status of customer and status of collection efforts and regularly communicates information to President.
* Ensures TCSG maintains and achieves appropriate certifications and training, allowing them to provide services to customers.
* Responsible for recruitment, selection, evaluation and retention of staff.

Knowledge and Skills:
* Must have a good understanding of company's operations.
* Heavy travel required; the individual must be available and willing to travel extensively.
* Must have an understanding of nondestructive testing processes.
* Ability to build and maintain professional customer relationships.
* Closing Skills, Prospecting Skills, Sales Planning, Up-Selling to Customer, Market Knowledge, Presentation Skills, Energy Level and Meeting Goals are essential.
* Accepts leadership responsibilities.
* Excellent oral/written communication skills.
* Knowledge of MS Office suite, Microsoft Project Manager or other.
* Business management skills in; Team development, Project management, negotiating and finance in addition to the Lean Concepts.

Education and Work Experience:
* Minimum Bachelor Degree with related experience required
* 5-8 years related experience and/or training; or equivalent combination of education and experience.
* Successful sales, negotiating and management experience.
* NDT experience a preferred.

X-Ray Industries, an Applus+ company, is a well-established non-destructive testing service provider in the Aerospace industry. With over 75 years of experience, X-Ray Industries is the oldest, most-established NDT provider, offering a broad range of testing and inspection capabilities.
Mistras Group