Position Purpose:
* In addition to NDT technical responsibilities, the shift lead provides day-to-day floor instructions towards accomplishing the department's objectives as it relates to Customer Requirements, Safety, Quality, Operational Excellence and Other task assigned.

Duties and Responsibilities:
* Assigns work on designation shift to employees based on the customer requirements, production schedule and delivery and in line with other assigned task.
* Track operational performance and address shortfalls to achieve business unit results.
* Report performance and attendance issues according to company policies and procedures to supervision.
* Assigns and communicates daily goals for customers and production needs/requirement.
* Support daily throughput requirements based on business unit objectives and address shortfalls accordingly.
* Maintain daily operational reports as required.
* Participate and conduct safety audits as directed to ensure a safe working environment.
* Establish and maintain housekeeping expectations throughout the facility.
* Interface with Customers on a day-by-day basis / as required.
* Adherence to company policies and procedures.
* Maintain appropriate inventory levels (film, tooling and etc.) and communicate shortfalls to Supervision.
* Represents the Company in a professional and ethical manner.
* Maintain Quality Systems on-site.
* Responsible for hiring and training incoming personnel.
* Conduct employee performance evaluations.
* Develop techniques, policies, and procedures as needed.
* Responsible for overseeing Shipping and Receiving logistics.
* General office duties.
* Employee Safety.
* Customer Delivery.
* Quality of Work and Product Shipped.
* Employee Performance, with input from President.
* Employee Development with input from President.
* Maintaining a positive work environment.
* Inventory Control.
* Enforcement of Company policies and procedures.

Supervisory Responsibilities:
* To perform in this role the individual must have leadership skills that clearly demonstrate the ability to effectively lead and motivate individuals, teams and groups towards achieving the company vision, goals and objectives.
* Ability to effectively communicate the goals, objectives and core values of the company.
* Flexibility to work extended hours and/or shifts upon request.
* Appropriate computer skills necessary and/or ability to learn the system tools required to perform the job in a reasonable manner.
* Ability to speak and communicate effectively with all levels of the organization including the customer.
* Ability to identified shortfalls as it relates to overall operational performance with the ability to develop proactive measures.
* Team oriented and being capable of working in a team environment.
* Role model for company and the workforce.
* Being capable of learning the processes and assist with problem resolution.
* Interpersonal skills that enables effective communications.

Knowledge and Skills:
* An understanding of nondestructive testing processes.
* Ability to build and maintain professional customer relationships.
* Accepts leadership responsibilities.
* Possess excellent communication skills to convey information to customers and colleagues effectively.
* Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
* Knowledge of MS Office suite.
* Supervisory or Team Lead skills in; team development, project management, negotiating and finance.
* Customer service driven, detail orientated, professional, upbeat, energetic, takes initiative, dependable, takes pride in work.
* Firmly adheres to the values and ethics of X-Ray Industries. Exhibits honesty, discretion, and sound judgment.

Education and Work Experience:
* Must have a minimum high school education/GED.

X-Ray Industries, an Applus+ company, is a well-established non-destructive testing service provider in the Aerospace industry. With over 75 years of experience, X-Ray Industries is the oldest, most-established NDT provider, offering a broad range of testing and inspection capabilities.