The Operations Manager is responsible for the daily management of the facility, focusing on chemical processing, compliance, and profitability. This role requires technical expertise to lead a team of inspectors/technicians, ensuring safety and quality standards are met while delivering exceptional service to our customers. The Operations Manager will also maintain a high functioning employee base through solid HR practices and safety education and awareness programs.

MAJOR RESPONSIBILITIES/ACTIVITIES:

General Functions:
• Production & Operations: Manage daily shop activities, scheduling projects and technicians, supporting the chemical, coating, masking, and nondestructive processing departments.
• Financial & Administrative: Drive business Profit and Loss (P&L) statements, budgeting, project quoting, and reviewing staff expense reports.
• Compliance & Safety: Ensure adherence to environmental regulations (Air Quality, Stormwater, Wastewater Permits) and EHS management systems. Promote and enforce MISTRAS Drug/Alcohol and Safety Policy Manuals.
• Customer Relations: Serve as the key contact for customer inquiries, technical assistance, and resolving issues promptly.
• Quality Control: Review technical work, interpret blueprints to develop processing techniques/masking, and ensure accuracy in inspection reports.
• Personnel Management: Evaluate, train, and supervise technicians, providing corrective action as required.
• Manage daily activities and costs associated within the operations team.
• Problem solving and providing clear, supported and concise recommendation to management.
• Utilization of key performance indicators to increase customer value.
• Serve as back up to the General Manager in their absence or upon request.
• Review and approve expense reports submitted by technical support staff.
• Properly complete all required forms and paperwork.
• Provide administrative office assistance as needed.

MINIMUM REQUIREMENTS:
• 2-3 years of management experience in a production setting
• Strong knowledge of aerospace and defense markets.
• Strong communication skills to promote good team environment
• Sales and/or marketing experience a plus
ESSENTIAL PHYSICAL FUNCTIONS:

• Frequent lifting up to 30 lbs.
#LI-GF1

Fulltime positions with competitive wages and benefits that include health, dental, vision
and 401(k).

Please apply to the link below:
https://recruiting.ultipro.com/MIS1008/JobBoard/0e453acf-d578-055d-9df2-f788e73fadcf



Equal Opportunity Employer/Veterans/Disabled to the employment app